AV Stumpfl has announced the launch of its Pixera information and support platform, providing support for the Pixera media server system.
The platform, called the Pixera Knowledge base, provides the latest written Pixera documentation with video tutorials and animated clips of key topics, providing contact with the Pixera team by creating a support ticket from the same interface.
The knowledge base covers topics related to Pixera media server hardware, software and the new show control system Pixera control.
Florian Eder, Pixera project manager and trainer, AV Stumpfl, commented: “Our user community has grown a lot recently and is still growing really fast. We felt the need to create a one-stop environment where all available information could be collected and easily accessed, as well as enabling users to get in touch with our support team directly. Of course, updating and expanding the available materials is a never ending job, but with so much positive feedback from our user community, it’s a challenge we welcome.”