08.10.20

HDBaseT Alliance & SyncPro create HDBaseT cloud platform

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The HDBaseT Alliance, the cross-industry association tasked with promoting and advancing the HDBaseT standard, and contributor member SyncPro, the developer of CloudOS, are working together to enable cloud connectivity capabilities for HDBaseT products.

SyncPro’s cloud platform enables IT teams and Managed Service Providers (MSP) to remotely configure, monitor and maintain AV, UC and digital signage products.

With SyncPro’s CloudOS support, HDBaseT manufacturers can add advanced cloud-based features to their product line (such as easy deployment, pro-active monitoring capabilities, enhanced features licensing, firmware updates, and more), allowing integrators and end-users to configure and install their systems at a lower cost and shorter time.

In addition, as a multi-tenant cloud system, SyncPro enables its partners to sell additional managed services on top of their products and installations, for an AV-as-a-Service (AVaaS) customer experience.

“Our goal is to optimise and maximize the value to our customers by enabling and simplifying cloud connectivity to the large install base of HDBaseT products,” said Omer Brookstein, co-founder & CEO, SyncPro. “With built-in integration with ticketing systems such as ServiceNow, Jira Service Desk, and ConnectWise, as well as messaging platforms such as Microsoft Teams and Slack, our system ensures that IT and helpdesk teams will always be in control, immediately notified, and take pro-active actions to ensure end-user satisfaction.”

“Cloud-based remote deployment, management and monitoring bring significant benefits to equipment vendors, installers and integrators in the AV market,” said Gabi Shriki, SVP, Valens, co-founder of the HDBaseT Alliance.