Ateis International says it can offer more efficient sales support and delivery following the opening of a new warehouse in the Netherlands.
The public address and voice alarm equipment manufacturer's headquarters are in Switzerland but the base in northern Europe, which utilises modern technology to track shipments, is claimed will offer a more personal service.
A 500m² warehouse in Rotterdam was chosen to satisfy Ateis’ delivery needs for years to come. Barcode technology ensures that the right consignment goes to the right destination.
Overseeing operations is a team that includes Hans den Hertog, Dick van Driel and Anne-Lise Girod.
After-sales and field support engineer Hans den Hertog is an audio professional who previously worked with Ateis’ distributors in Holland, where he became knowledgeable on the Messenger and UAP product ranges.
Dick van Driel is logistics manager and has been responsible for creating an updated quality support plan. Under this scheme products will not leave the warehouse until they have been fully tested. Dick's experience in this field comes from his time as technical service engineer at Philips' repair centre.
Anne-Lise Girod, who is already well known to Ateis International customers, handles client liaison. After working in logistics at Ateis' headquarters in Switzerland for many years Anne-Lise decided to move to Rotterdam to help establish the new warehouse operation.
"We decided to invest in this Dutch warehouse to meet the growing number of orders from our loyal customers," said Albert van der Hout, international sales manager. "Because of this we want to support our clients better and more efficiently. By working with them we can make this new operation a success."