Powersoft adds care plan for rack amplifier customers
Italian audio manufacturer Powersoft has introduced a new care plan for its rack amplifier customers, which will be available via the company’s MyPowersoft portal with effect 20 November.
The plan, which has been introduced so Powersoft customers can have increased certainty over their investments in the current difficult financial climate, includes two distinct services; warranty extension and service shield, both of which can be purchased separately.
The new warranty extension will cover the relevant amplifier platform with up to three-year extension on Powersoft’s standard warranty. This service is available from MyPowersoft and can be activated during the first year of the product’s life.
The service shield includes an option to protect a purchaser’s investment from accidental damage during the first year of its life. This grants users swift assistance from customer care services for one repair (or substitution in specific cases) of the amplifier. This service is also available from MyPowersoft and can be activated during the first 30 days of the product’s life.