Zoom announces Zoom Phone launch in the UK
Zoom Video Communications has announced the general availability of its Zoom Phone cloud phone service in the United Kingdom and Australia.
It has also released several enhancements for the service including multi-language prompt support, Office 365 and Gmail integrations, ability to multitask on mobile without dropping the call, on-hold music management, and others.
Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform. Support for inbound and outbound calling through the public switched telephone network (PSTN) and seamlessly integrated telephony features enable customers to replace their existing PBX solution and consolidate all of their business communication and collaboration requirements into their favourite video platform. Zoom Phone offers features such as Bring Your Own Carrier (allows customers to bring existing PSTN SIP trunks to the Zoom platform for easy international and phased deployments), the ability to escalate voice calls to video with a single click, and contact centre partnerships with Five9 and Twilio.
Zoom Phone now supports local phone numbers and PSTN access with new Metered and Unlimited Calling Plans in the United Kingdom and Australia. This expanded geographic coverage allows Zoom customers to migrate away from their in-country legacy phone systems to consolidate business communications into Zoom’s all-in-one video-first communications platform.