20.06.12
Christie extends NOC coverage to China, Mexico and Australasia
Having established itself in the North American market with remote monitoring and servicing of more than 2,500 locations and 110,000 devices, Christie Managed Services is now expanding upon the world stage.
Using its growing international cinema partnerships, it will bring the Network Operations Centre (NOC) to the global exhibition community.
Initial partnership announcements include Time Antaeus Media Group, a digital cinema industry leader with whom Christie launched China’s largest commercial d-cinema deployment in 2010; DOR International, a Christie certified reseller that designs, installs and maintains cinemas and professional audio video systems throughout Mexico; and the Independent Cinema Association of Australia (ICAA), the association of record for Australian independent cinemas.
The Christie NOC is a 24/7/365 facility where Christie technicians remotely monitor clients’ visual display systems, making sure they are running smoothly, getting timely maintenance and receiving any necessary software upgrades. Christie Managed Services and its new NOC partners will provide the same network operations centre services that are currently offered in North America to China, Mexico and Australasia. These NOC services include comprehensive remote monitoring and management of devices, along with technical phone support solutions to local exhibitors around the world. Christie will accomplish this by extending the core functionalities of its NOC to support customers and systems in the local languages, utilising Christie’s proven suite of tools.