The 911 call centre at the Brunswick County Sheriff's Office in Bolivia, North Carolina, was recently upgraded with Extron NAV AV over IP, XTP and control systems.
The upgraded AV system replaced one that had not been designed to provide video throughput redundancy to the operator/dispatcher work stations, crashing the system in the case of component failure.
The new solution was installed to provide signal integrity and redundancy, supporting multiple monitors and computers at the central video wall and dispatch system.
An AV system for 24/7 operation
The CCOM system, conduit for phone calls and radio communications, was designed and integrated by North Carolina Sound for Brunswick County’s mission-critical facility.
Chris Jordan, vice president of operations at North Carolina Sound, said: “A few of the many factors that made Extron systems the clear choice for Brunswick County’s 911 command centre are proven performance, product quality, variety, integrated technologies and our previous experience with their equipment and service.
“Here at NCS, we have definitely witnessed time and time again that Extron components are made to last.”
New XTP and NAV systems to help personnel save lives
Extron’s XTP system serves as the AV switching and distribution system for the room's displays, with DTP transmitters and receivers facilitating signal extension within the call centre.
In the conference room, XTP transmitters and scaling receivers provide signal extension from connected devices to the room's displays.
An Extron NAV system also links 911 call centre resources with the conference room and back-up emergency operations centre.
Extron – information, resources and services at speed
An Extron XTP II CrossPoint 3200 32x32 modular matrix switcher populated with XTP I/O boards supports high-performance switching and local distribution of 4K/60 HDMI and stereo audio signals.
The rack-mounted computers, CCOM system and Apple TVs are connected to the matrix switcher over HDMI, routing signals and feeds to the video wall and among the work station consoles. Signals are also available in the conference room and at certain displays within the facility.
The Extron NAV system links the control room, various work station resources and the conference room over the facility’s network. NAV 1G encoders also link the conference room PC, network switches and digital signage system to the XTP II CrossPoint matrix switcher.
The NAVigator Pro AV over IP System Manager allows for monitoring, management, backup and recovery of all NAV endpoints. Extron TouchLink Pro touch panels installed throughout the facility work in conjunction with IPCP Pro Q xi control processors to provide flexible AV system control.
They are connected to the server room's IP Link Pro xi control processor over the NAV system.