27.07.20

Ricoh launches AV Managed Services

Ricoh PJ-HD5451

Ricoh has announced the launch of its AV Managed Services to give customers better control of their meeting room and workplace experience.

Part of an integrated service delivery model and infrastructure, Ricoh’s AV Managed Services have been designed to help customers make best use of space, improve the employee experience and achieve cost savings. The provision also helps businesses to realise low touch working practices needed in the post-pandemic business world.

Services relating to AV remote control, monitoring and troubleshooting have been created to keep workplaces running.

The three packages from Ricoh – ranging from purely reactive response to remote monitoring all the way to the most comprehensive option of proactive monitoring, control and support – allow for smarter use of energy consumption, room booking functionality and device management. They are each quick to deploy and underpinned by Ricoh’s network of service engineers.

Ricoh is using the monitoring and control platform Utelogy to support customers in overcoming challenges brought about by the need for actionable intelligence. The platform supports Ricoh’s commitment to providing best in class user experience by proactively managing and monitoring the connected workplace.