Pakedge Device & Software has released BakPak, a cloud and smartphone-based app that provides remote access to every one of an installation company's projects.
The app provides integrators with full remote access to their customers’ networks via an Apple iPad, iPhone or Android device or web browser.
It works in combination with Pakedge’s NP36 Cloud Appliance, allowing installers to automatically discover then configure and manage Pakedge products and other manufacturers’ devices on the network.
Installers can review diagnostics, uptime and downtime, manage network appliances, store and back up customer data and perform remote system reboots across multiple projects.