Jetbuilt has announced Service, a new service application module which integrates with Jetbuilt’s core platform.
Service is designed to integrate with Jetbuilt’s existing asset tracking, giving users the ability to scan a QR code on the back of an item that is malfunctioning to create a service case with a flag to contact the client for additional details and schedule service.
Warranty information, date of installation, IP address, login details and other information is stored within the asset to help technicians resolve service cases.
Details about a project can be accessed, including if a support package is attached, if the project is under initial warranty and what related equipment is part of the original installation.