The Fondazione Teatro alla Scala has deployed a wireless intercom system, using Riedel’s Bolero, NSA, RiFace, and PunQtum systems to unify and modernise backstage communication across one of the world’s most iconic opera houses.
Using Bolero as the core wireless intercom platform, this deployment enables Teatro alla Scala to achieve seamless, real-time coordination across its complex production environment.
Before implementing Bolero, Teatro alla Scala relied on a fragmented mix of communication tools that created significant integration challenges. The venue’s architectural complexity includes staircases, elevators, and acoustically sensitive zones like the orchestra pit and director’s booth.
Riedel’s solution covers the high demands of Teatro alla Scala with a scalable system that integrates across departments. Bolero now connects stage managers, lighting technicians, audio engineers, video operators, fly tower staff, streaming crews, and the director, enabling uninterrupted wireless communication even in the most RF-challenging areas of the theatre. RiFace integration supports 45 UHF channels for rigging crews, while NSA ensures interoperability with third-party systems used by the streaming team. PunQtum devices complement Bolero in roles requiring additional flexibility.
The system is actively used across key zones of interest, including the stage, stage tower, backstage, multiple foyers, museum, light and audio booths, and the orchestra pit. This allows for distributed task management and faster response times, saving staff from running back and forth and significantly improving operational efficiency.
The deployment has also delivered measurable cost savings. Bolero’s reliability reduces maintenance and downtime, while its unified architecture lowers equipment overhead. The intuitive interface minimizes training costs, and the system’s durability, supported by the Riedel Care maintenance plan, ensures long-term performance without the need for frequent replacements or emergency fixes. Teatro alla Scala also reports faster setup and turnaround times, reduced labour costs, and enhanced coordination across departments.