AVI-SPL launches Enterprise Accounts Management Program

AVI-SPL launches Enterprise Accounts Management Program
Global systems integration group AVI-SPL has launched an Enterprise Accounts Management program, a dedicated partnership program to strategically deliver workplace collaboration across a client's entire organisation.

The Enterprise Accounts Management program is modelled on AVI-SPL’s Global Accounts Management program. Since launching in late-2017, the AVI-SPL Global Accounts program has grown to support relationships with some of the largest global enterprise organisations.

Similar to the Global Accounts program, AVI-SPL’s Enterprise Accounts Management program will provide designated customers with exclusive teams committed to implementing, standardising, and enhancing their organisation’s digital workplace infrastructure, technology, and associated services.

Among the areas of expertise the designated customer’s personal team will focus on guiding the establishment of enterprise-wide AV and UC standards, curate and guide planning around technology roadmapping, project deployment management, priority service management, and organise key metrics and business intelligence to improve the organization’s business outcomes.

“AVI-SPL is committed to enhancing our customer relationships and strategically aligning with their business requirements to ensure successful unified communications platforms and practices,” said Joe Laezza, senior VP of AVI-SPL’s Global Accounts program. “Our Global Accounts program delivers on the mission of establishing trusted advisor relationships and is a great foundation for our new Enterprise Accounts Management program.”

“The Enterprise Accounts Management program brings AVI-SPL’s customers thought leadership to both standards and innovation, while ensuring quality and consistency across our customer engagements for enhanced user experiences,” said Steve Mitchell, Vice President of AVI-SPL’s Enterprise Account Management program.

According to a recent study of AVI-SPL conducted by renowned market research firm Forrester, AVI-SPL’s all-in-one global services increase the productivity value of large enterprise organizations by $12.4 million over a three-year span. The market research firm also concluded that, with AVI-SPL’s guidance, organizations on average eliminated 141,500 unproductive hours for employees with more intuitive technology enabling meetings to start on-time, as well as a 20 percent increase year-over-year in conference room utilization. Additionally, Forrester concluded that AVI-SPL’s enterprise customers saved time and expenses by consolidating from multiple vendors to a single digital workplace services provider in AVI-SPL. This represented a 25 percent reduction in ongoing support contracts and a three-year savings nearing $1 million.

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