NewTek launches ProTek product support program

NetTek has announced the launch of its ProTek tiered support program, allowing customers to choose between four levels of coverage, incorporating support elements under warranty, software maintenance, technical support and extended services.

Users can tailor support packages to individual needs and offers feedback options for future developments, as Barbara Spicek, president and general manager, NewTek commented: “In the spirit of partnership, the higher tiers of our ProTek program also offer the ability to provide feedback and input into future product development. Few people, other than our customers, are in a better position to help us shape the future of our products than the people using them day in and day out.”

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