05.10.12

IT spend hampered by weak ROI arguments

One third of senior IT decision makers in the UK are intending to increase IT investment over the next year, with 13% of those investing planning to beef up budgets for unified communications, according to research from managed communications services provider, Kcom.

The research showed that lack of measurable ROI was hampering future investment with senior IT decision makers struggling to justify extra spend that didn’t obviously support business objectives.

Kcom polled 1,000 senior IT decision makers from across the UK with 26% claiming the most significant barrier to investment was an inability to present solid ROI arguments.

More than a quarter of respondents (27%) also pinpointed lack of board buy-in or the reallocation of strategic resources as barriers to investment. Kcom says this means CIOs are struggling to demonstrate value of IT to other C-level executives.

Of the 28% who are planning to invest in new solutions, 46% claim moving to the cloud is their main priority. Other areas for investment include managed services (18%), unified communications (13%), IP Convergence (13%) and contact solutions (10%).