28.09.15

Crestron opens service facility in Dubai

Crestron has announced the opening of its new service centre and Digital Media assembly laboratory located at UPS, Jebal, Ali Free Zone (South), Dubai.

The centre has been specifically designed to integrate all logistics activities including RMA repairs, Digital Media orders, customs and warehousing to deliver an improved service to Crestron’s customers.

The Digital Media assembly laboratory enables Crestron to offer its customers a bespoke service. Integrators can send their customers’ specific requirements to the laboratory and they will be able to configure the system in line with those requirements. Crestron will conduct all the testing to ensure that the configuration is working perfectly before it is sent out.

"Having a repair and Digital Media assembly activity locally in the Middle East is an important milestone for Crestron as we will be able to significantly reduce repair and assembly time to just one to two days," says Robin van Meeuwen, CEO of Crestron International. "This will ultimately have a profound impact on our business and demonstrates our commitment to our customers, continuing to provide them with the best service in the industry."